Frequently asked questions
Quick answers about booking, insurance, televisits and common endocrine questions.
Appointments & visits
How do I book a first appointment as a new patient?
Start on the contact page or email [email protected], and we will help with next steps. The practice's own booking information is linked in the practice details. According to the practice, its online scheduler is for established patients.
I'm already a patient. Can I book online?
Yes. Established patients can book through the practice's patient portal or app by choosing Dr. Menucci, a location, date and time. The portal and booking links are in the practice details on the about page.
Which offices does Dr. Menucci see patients in?
Her practice profile lists two Capital Diabetes & Endocrine Associates offices, in Silver Spring and Camp Springs, Maryland. Full addresses and hours are in the practice details.
Are video visits available?
The practice offers televisits by secure video through its patient portal or app. Joining instructions are linked in the practice details. Whether a video visit fits your situation is something to ask when you book.
What should I bring to my first visit?
Helpful items include your photo ID and insurance card, any referral your plan requires, a list of all medicines and supplements with doses, your glucose meter, CGM or pump (or recent reports), and recent lab or imaging results. The practice also posts new-patient forms online. See Plan your visit.
Does Dr. Menucci speak Spanish?
Yes. Her practice profile states that she is fluent in Spanish. The practice also offers new-patient forms in Spanish.
Insurance & paperwork
Which insurance plans are accepted?
The practice keeps an up-to-date insurance list, linked in the practice details. Plans change, so it's best to also call your insurer's member services to confirm the practice is in network.
Do I need a referral?
It depends on your plan. The practice notes that HMO plans and several other listed plans require a referral from your primary care provider. Check with your insurer before your visit.
How do prior authorizations work?
The practice notes that simple prior authorizations are usually submitted electronically, while complex prior authorization forms (mostly for weight-loss medicines) require a scheduled appointment, effective September 1, 2025.
Conditions & care
What does an endocrinologist treat?
Endocrinologists treat conditions of the glands and hormones, including diabetes, thyroid disease, osteoporosis, parathyroid and calcium problems, adrenal and pituitary disorders, and hormone conditions such as PCOS and low testosterone.
Should I get a continuous glucose monitor?
Many people with diabetes benefit. The ADA's 2026 Standards recommend offering CGM at diagnosis or any time after to people who may benefit, not only those on insulin. Talk with your clinician about whether it fits your needs and what your insurance covers. Read CGMs explained.
I was told I have a thyroid nodule. Is it cancer?
Most thyroid nodules are not cancer. The usual next steps are a TSH blood test and a thyroid ultrasound; some nodules then need a fine-needle aspiration. Read Thyroid nodules: what happens next.
When should I be screened for osteoporosis?
The USPSTF recommends screening for women 65 and older, and for younger postmenopausal women at increased risk. Read Osteoporosis screening.
Can I message about urgent symptoms through this website?
No. This website is for general information and is not monitored for medical needs. For questions about your care, use the practice's secure patient portal. For a medical emergency, call 911.
Ready to plan your visit?
Send us a note through the contact page or by email, and see the visit guide for what to expect.